.Five9 (FIVN) has actually been rewarded the 2024 Aragon Research Development Award for Artificial Intelligence Get in touch with Centers and called a Leader in two Aragon Investigation Planet rumors: AI Broker Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. The provider was actually realized as the best calculated seller in the artificial intelligence Agent Operating systems report.At the primary of Five9’s innovation is their vision for The NEW CX, where AI Agents and AI-empowered Human being Representatives team up to provide hyper-personalized customer experiences. The firm recently launched brand new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use of innovation in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Brokers AI et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also named an Innovator in The Aragon Research Study Entire World for Artificial Intelligence Broker Platforms in the ICC, 2025 and Aragon Research Study Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has actually been actually called a victor of the 2024 Aragon Research Technology Honor for Artificial Intelligence Contact Centers. In addition, Five9 has been actually called a Forerunner in 2 Aragon Analysis Entire world documents: AI Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. This acknowledgment from Aragon Research study highlights Five9’s position as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 report openings Five9 as the most
tactical vendor measured in
the record, recognizing Five9 s key eyesight for AI-driven technology in CX. At the primary of this innovation is actually Five9’s goal for The NEW CX where AI Agents and also AI-empowered Human Professionals team up to supply hyper-personalized, easy consumer adventures. By inspiring services to deliver transformative consumer communications while reducing expenses and also enhancing efficiency, Five9 is preparing brand-new standards for AI-powered solutions in the connect with center industry.
AI is fundamental for producing awesome client experiences, and also we are recognized to become pinpointed by AragonResearch as cutting-edge for our attempts to thrust the smart connect with facility onward, pointed out Jonathan Rosenberg, Chief Modern Technology Police Officer as well as Chief of AI, Five9. Our concentration has actually been, and also will continue to be, aiding services supply those knowledge along with simple tools and also abilities. Along with each new advancement, we take a breakthrough for each Five9 and also for the industry all at once.
The Aragon Study Technology honor identifies service providers leveraging speculative use innovation to certainly not merely adapt as markets change, yet to proactively interfere with and notify just how their markets are going to grow. Five9 was actually officially presented along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors ceremony.Five9’s devotion to innovation, especially its sight for mixing AI Representatives as well as AI-empowered Human Professionals, is actually setting a brand new requirement for how organizations may provide hyper-personalized as well as seamless customer expertises, pointed out Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Analysis. This award as well as document id builds on Five9’s dedication to delivering artificial intelligence technologies for CX.
Previously this year, the provider presented brand new innovations, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that completely transform the method business come close to CX, steering better results for each consumers and brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, supplies a thorough rooms of remedies to power AI-elevated consumer expertises that supply far better business end results as well as Bring Delight to CX.
Our linked cloud-native offering permits hyper-personalized consumer adventures as well as additional enabled workers, bring in every customer interaction a lot more connected, effortless, and also individual. Trusted through 2,500 +customers and also 1,400+ companions around the globe, Five9 unites the energy of AI, our system, and also our people to steer AI-elevated CX.To find out more, browse through www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Rights Booked.
The identification of an Aragon Analysis honor champion is certainly not an endorsement by Aragon Research of any sort of seller, item, or even company. View source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards performed Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Research Advancement Honor for AI Connect With Centers and also was actually called a Forerunner in pair of Aragon Research World files: AI Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand-new AI products performed Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives to enhance customer adventure administration.How does Five9’s( FIVN )NEW CX sight impact customer care? Five9’s brand-new CX sight blends artificial intelligence Agents along with AI-empowered Human Representatives to deliver hyper-personalized, simple customerexpertises while lowering prices and strengthening performance.
What was actually Five9’s( FIVN) strategic position in the Aragon Research World 2025 report? Five9was installed as the most key supplier in the artificial intelligence Agent Platforms in the ICC, 2025 report, realizing their tactical sight for AI-driven development in CX. When carried out Five9( FIVN) obtain the AragonAnalysis Development
Honor
?
Five9 was actually formally introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards service.